Support

Welcome to EBSCO Media's support page. Here you will find valuable information on how to properly prepare your projects for print production.

Please check the topics below to find answers to your questions. For topics not found on this page, please contact:

Randy Jamerson
877-291-5502
Contact Support

PDF Export Settings
To help make it easier to produce Press-Ready PDFs, EBSCO Media has added job option files (for InDesign) and PDF presets (for Quark). Simply download the file below that is appropriate for your layout program and install.

• CS5 Job Options File
• CS4 Job Options File
• CS3 Job Options File
• Quark 8.x Preset
• Quark 7.x Preset

Below are instructions for installing job options and presets.

• InDesign Job Options Instructions
• Quark Preset Instructions

ABOUT PRESS READY PDF’s
When you submit a Press-Ready PDF file for production, you are indicating that EBSCO Media will not need to make any adjustments to content or design. If file revisions are necessary, you will need to submit an entirely new and complete PDF and additional fees will apply.

All aspects of a Press-Ready PDF's should be exactly as required for final publication—including page numbers, table of contents, fonts and font sizes, page margins, and resolution.

PDF files are automatically converted to CMYK or Spot Color during output mode.


GENERAL GUIDELINES FOR PRESS-READY PDF FILES
• Your PDF should be Press Quality or PDF/X4 with no image compression
• All fonts must be properly embedded
• Page size should be defined as the final TRIM size
• All live matter should be .25" away from TRIM
• If document bleeds, include at least .125" bleed
• Image must be high resolution—300 dpi recommended (200 dpi minimum).
• If spot color is used, define spot color consistently throughout the document.